Refund Policy
Last updated: October 7, 2026
7-day money-back guarantee
If RecallDeck Pro isn't for you, we'll refund your first subscription payment in full — no questions asked — as long as you request the refund within 7 days of your initial purchase.
How to request a refund
- Email hello@getrecalldeck.com from the address on your account, with the subject "Refund request".
- We'll confirm and initiate the refund within 2 business days.
All payments and refunds are processed by Dodo Payments, our Merchant of Record. Once a refund is initiated, the time for funds to appear back on your statement depends on your bank or card issuer — typically 5–10 business days.
Renewals and cancellation
- You can cancel your subscription at any time from the billing portal in Settings. Cancelling stops future charges; you keep Pro access for the period you already paid for.
- The 7-day guarantee applies to your first payment. Renewal payments are generally not refundable, but if you were charged for a renewal you didn't intend, contact us within 7 days of the charge and we'll do our best to help.
Who we are
RecallDeck is operated by Vivek Borra, trading as RecallDeck, Vijayawada, Andhra Pradesh, India. Contact: hello@getrecalldeck.com.
This policy is governed by the laws of India. Any dispute arising from it or your use of RecallDeck is subject to the jurisdiction of the courts of Andhra Pradesh, India.
Questions
Anything unclear? Contact us at hello@getrecalldeck.com and we'll sort it out.